FACTORS AFFECTING EMPLOYEE PERFORMANCE MANAGEMENT

  • Tamuna Sulkhanishvili

Tamuna Sulkhanishvili

E-mail: tamuna.sulkhanishvili5@gmail.com

PhD student, Ivane Javakhishvili Tbilisi State University

Tbilisi, Georgia

orcid-og-image4.pnghttps://orcid.org/0000-0003-3935-9494

Abstract: Objectives: The paper aims to isolate and analyze the factors affecting labor evaluation and performance management in the public sector and, based on research, determine their influence on labor efficiency and productivity. Methodology: Data was collected through a questionnaire survey, in electronic form. 680 civil servants employed in Tbilisi City Hall, Tbilisi City Council, and Tbilisi territorial units (district administrations, ten in total) took part in the research. The collected data were analyzed using the statistical software package SPSS.  Different statistical procedures were used to analyze the data and test the hypotheses, depending on the nature of the variables involved in the hypothesis. In particular, frequency distribution tables and cross-tabulation analysis were used for qualitative variables. And for quantitative variables - regression analysis. Various graphical analyses were also used for quantitative and qualitative variables. The chi-square test and the Kruskal-Wallis test were used to determine the existence of a statistical relationship between qualitative variables. Results: the study of respondents by age reveals that middle-aged and older people are mostly employed in public service, for whom stability is more important than career development. Almost 100% of the interviewed civil servants have received higher education. The research showed that job satisfaction and satisfaction with the evaluation system implemented in the organization are influenced by the variable "Elimination of factors hindering work in the department". Conclusion: the recommendations will help the organizations involved in the research, based on legislative changes, to ensure the sustainability of employees with more seniority and experience employed by them in the organization, who have reached the peak of their development and are slowly losing interest and motivation towards the organization and activities. At this time, the organization should offer the employee a way to be promoted or loaded with functional innovations, which will be tied to pay and grade allowance, taking into account seniority and functional/competent responsibility, to maintain the organizational memory and the smooth functioning of the system, to advance the employee and provide him with benefits.

Keywords: Human Resources Management, Employee, Performance Management, Performance Evaluation, Job satisfaction, Public Institutions.

JEL classification: J24, J28, M12, M54

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Published
2025-11-06