THE IMPACT OF CONFLICT ON PERFORMANCE MANAGEMENT
Eka Avsajanishvili
PhD Student,Ivane Javakhishvili Tbilisi State University,
Tbilisi, Georgia
Email: avsajanishvilieka96@gmail.com
ORCID ID: https://orcid.org/0000-0002-7110-825X
Abstract
Human resources are the most important for an organization to gain competitive advantage. That’s why performance management`s importance had increased. It is related to strategic management, organizational culture, work environment and etc. Studies found that performance management, can make organization more successful, and help them to reach the goals.
As organization is a union of people, conflict is natural phenomenon. The main thing is to be managed properly. Based on researches appeared that: conflict has impact on performance management. Moreover, healthy conflict can improve organizational performance. As well, effective performance management can reduce destructive conflicts. Different studies were reviewed in this paper, to determine the connection between performance management and conflicts.
Downloads
References
. Bhattacharyya D.K., “PERFORMANCE MANAGEMENT SYSTEMS AND STRATEGIES”, Delhi, Pearson, 2011, 354;
. Manuti, A.; Giancaspro, M.L.; Molino, M.; Ingusci, E.; Russo, V.; Signore, F.; Zito, M.; Cortese, C.G. “Everything Will Be Fine”: A Study on the Relationship between Employees’ Perception of Sustainable HRM Practices and Positive Organizational Behavior during COVID19. Sustainability 2020, 12, 10216; pp 1-17 doi:10.3390/su122310216
. Aguinis H.,Performance Management, USA, Pearson Education, 2013, 310 p;
. WAAL A.A., HEIJDEN B. I., “THE ROLE OF PERFORMANCE MANAGEMENT IN CREATING AND MAINTAINING A HIGHPERFORMANCE ORGANIZATION”, Journal of organization design, 2015, No.1, pp 1-11;
. Mitchell F., Nørreklit H., Nørreklit L., et al., “Evaluating performance management of COVID-19 reality in three European countries: a pragmatic constructivist study, “ Accounting, Auditing & Accountability Journal, 2021,Vol. 34 No. 6, pp. 1345-1361;
. Verma V.K., CONFLICT MANAGEMENT, The Project Management Institute Project Management Handbook, 1998, pp353-364
. Tariq H., Rehman M., “An Empirical Analysis of Organizational Performance of Construction Companies in Pakistan through Mediating Role of Conflict Management Effectiveness” Review of Economics and Development Studies, 2020, Vol. 6(2), pp 471-484
. Khan K., Hussainy S. K., Iqbal Y., “CAUSES, EFFECTS, AND REMEDIES IN CONFLICT MANAGEMENT”, The South East Asian Journal of Management, 2016, No. 2, pp 152-172
. Nash D., Hann D., “Strategic conflict management? A study of workplace inter-employee dispute resolution in Wales,” Industrial and Labor Relations Review 73 (2), 2020, pp 411-430;
. ARMSTRONG M., “Armstrong's Handbook of Performance Management”, London, Kocan Page Limited, 2018, 257p;
. Hammerstrom M.R., Ferguson T.D., Williams C.C., Krigolson O.E., “What happens when right means wrong? The impact of conflict arising from competing feedback responses”, Elsevier B.V, 2021, Brain Research 1761, 1-9 pp
. Paresashvili N., Maisuradze T., Gechbaia B., Weis L., Koval V., “Conflict management impact on the employee productivity,” SHS Web of Conferences 111, 2021, 01010, pp 1-6
. Paresashvili N., Okruashvili N., Chitaladze., THE NEED FOR CROSS-CULTURAL COMPETENCIES IN A MULTICULTURAL ENVIRONMENT, Conference INTED2021, 2021/9/3, Volume1Issue ISBN: 978-84-09-27666-0; ISSN: 2340-1079, Pp 9946-9952
. Nadjafova Z., Paresashvili N., Maisuradze T., Nikvashvili M., Organizational conflict management during COVID 19, Journal Economic and Social Development: Book of Proceedings, 2021, pp 788-795;
. Paresashvili N., Maisuradze T., “MECHANISMS OF ORGANIZATIONAL CONFLICT RESOLUTION IN GEORGIA,” Journal of International Economic Research, 2017, Vol.3, No.1, pp 75-80;
. Cropanzano R., Baron R.A., “INJUSTICE AND ORGANIZATIONAL CONFLICT: THE MODERATING EFFECT OF POWER RESTORATION”, The International Journal of Conflict Management, 1991, Vol. 2, No. 1, pp. 5-26
. Paresashvili, N., Tikishvili, M., & Edzgveradze, T., Employees discrimination issues based on the statistical analysis using SPSS (Case of Georgia, Republic of). ACCESS Journal: Access to Science, Business, Innovation in Digital Economy ISSN 2683-1007 (Online) 2021, 2(2), pp 175-191, https://doi.org/10.46656/access.2021.2.2(5) https://journal.access-bg.org/;
. Paresashvili N., Gurbanov N., Gechbaia B., Goletiani K., Edzgveradze T., SIGNIFICANT ISSUES OF ORGANIZATIONAL CONFLICT MANAGEMENT Journal Economic and Social Development: Book of Proceedings, 2020, Vol. ¼, pp 457-464;
. BUDWORTH M., LATHAM G.P., MANROOP L., “LOOKING FORWARD TO PERFORMANCE IMPROVEMENT: A FIELD TEST OF THE FEEDFORWARD INTERVIEW FOR PERFORMANCE MANAGEMENT,” Human Resource Management, 2015, Vol. 54, No. 1. Pp. 45–54
. Grubb T., “Performance Appraisal Reappraised: It’s Not All Positive” Journal of Human Resource Education, 2007, Vol. 1, No. 1, pp1-22;
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
.png)
