ANALYSIS OF COUNTRIES' IMAGE FROM THE PERSPECTIVE OF THEIR CONSUMERS: THE IMPACT OF POLITICAL, ECONOMIC, AND TECHNO-SOCIO-CULTURAL DESIRE
Thel Monteiro
E-mail: thel.monteiro@puc-campinas.edu.br
Doctor, Pontifícia Universidade Católica de Campinas
Campinas, Brazil
https://orcid.org/0000-0002-0290-1676
Henrique Maganin
E-mail: henriquemaganin@gmail.com
Bachelor, Universidade Metodista de Piracicaba
Piracicaba, Brazil
https://orcid.org/0009-0000-4672-0116
Sandra Fantin
E-mail: sandra.fantin@puc-campinas.edu.br
Master, Pontifícia Universidade Católica de Campinas
Campinas, Brazil
https://orcid.org/0000-0002-0975-8876
Emígido Larios -Gomez
E-mail: herr.larios@gmail.com
Benemérita Universidade Autônoma de Puebla
Puebla, Mexico
https://orcid.org/0000-0002-3514-1319
Mónica Otero
E-mail: monica.penalosa@utadeo.edu.co
Master, Universidade de Bogotá
Bogota, Colombia
https://orcid.org/0000-0002-2208-9224
Abstract: This study aims to deepen the understanding of marketing and the development of its strategies, with a particular focus on marketing mix management. It seeks to identify consumer perceptions from three Latin American countries regarding their national images, considering the impact of political, economic, and techno-social factors. The project employs an exploratory study design, utilizing both primary and secondary data, bibliographic research, and descriptive statistics through the country image scale developed by Martin and Eroglu (1993). According to these authors, country image is defined as the totality of all descriptive, inferential, and informative beliefs about a particular country. The study highlights the implications of utilizing marketing strategies based on these evaluations and perceptions, emphasizing the necessity of constructing a trustworthy image for consumers in the execution of goods or services.
Keywords: Marketing strategy, Country image, retail.
JEL classification: M30
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